Legal notice
A Little Note From Our Team
Legal pages can sometimes sound a little formal, but please know that there are real, caring people behind Dried Angels.
Our goal is to be the friendliest and most helpful customer care team possible. If something has gone wrong, you are worried about your order, or you simply need a little help, please contact us before becoming discouraged.
We will always listen carefully, treat you with kindness, and do everything reasonably possible to find a fair solution and put a smile back on your face.
hello@dried-angels.com
Last updated: June 2026
At Dried Angels, customer satisfaction is important to us. Please read this Refund Policy carefully before placing your order.
Final Sale Policy
Due to hygiene and health protection reasons, all underwear, leak-proof underwear, incontinence underwear, and other intimate apparel sold by Dried Angels are final sale items.
These products cannot be returned, exchanged, or refunded once delivered.
This policy applies regardless of whether the product has been worn, tried on, washed, opened, or remains in its original packaging.
By placing an order, you acknowledge and agree to this policy.
Exceptions
We will gladly replace or refund products that:
- Arrive damaged;
- Arrive defective;
- Arrive with manufacturing defects;
- Were incorrectly shipped by us.
To qualify for an exception, customers must contact us within 30 days of delivery. We may request photographs or additional information to verify the claim.
Order Cancellations
Orders may only be cancelled before fulfillment begins. Once an order has been processed or shipped, it cannot be cancelled.
Chargebacks
Customers agree to contact Dried Angels before initiating a chargeback or payment dispute. We reserve the right to provide order records, tracking information, delivery confirmation, customer communications, and policy acknowledgements as evidence in response to disputes.
Contact
If you have any questions about this Refund Policy, please contact us:
Dried Angels
Customer Care Commerce LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: hello@dried-angels.com
Still Have a Question or Concern?
Please don’t worry or feel that you have to figure everything out alone. Policies are here to keep things clear and fair, but every customer and every situation matters to us.
Rita or a member of our friendly customer care team will personally review your situation and do their very best to help. We’re here to listen, help, and hopefully put a smile back on your face.
With care, the Dried Angels Customer Care Team ♡